Senior Leadership Isn't Lonely Because of People. It's Lonely Because of Accountability.

Caroline MacPhail

The hardest part of senior leadership was never the workload, and for me it was always the business of carrying decisions I couldn't fully share with anybody.


At senior level you're expected to decide with imperfect information, competing priorities and real consequences for people, for performance and for reputation. That's the job, and nobody hides it from you when you take it. What nobody mentions is where the doubt is supposed to go afterwards.


You can consult, and you still can't hand it over


You can workshop it with your team and sense-check it with peers, and you should do both, but the call still sits with you, and the further up you go the fewer places there are to put the second-guessing.


Your team can't carry it, because they need you steady, and telling them you're unsure about the restructure you've just announced does them no favours at all. Your peers are partly competitors, and even the good ones are quietly managing their own version of the same thing. Your boss wants to see judgement rather than the working out. Your partner at home loves you but wasn't in the room and can't hold the commercial detail.


So it goes nowhere, and it sits. So whilst you may look confident on the outside, on the inside it often feels like responsibility with no release valve.


This is not a capability problem

I want to be very clear about this, because most senior leaders assume the opposite. If you're carrying this, it doesn't mean you're struggling with the role, it means you're human, in a job that asks a great deal of you and offers almost no space in which to process any of it.


The leaders I coach are, without exception, good at what they do, and that's precisely why they're where they are. What was missing was never skill, it was somewhere to think.


The gap nobody warns you about

There's a gap that opens up in senior roles and almost nobody names it, which is that you have more consequential decisions than at any previous point in your career and less protected thinking time than at any previous point in your career. Those two lines cross somewhere around the level you're at now, and they don't uncross afterwards.


That's the gap, and it has nothing to do with intelligence, resolve or experience. It's a structural absence of protected space in which to actually choose, which matters more than it sounds, because when there's no space to choose the pressure chooses for you.


You revert to defaults. The way you handled the last difficult conversation becomes the way you handle this one, because there was no moment in the week where deciding was even possible. Your standards drift by increments you'd never have approved of individually, and you transmit an urgency you never intended to transmit. It can be really hard to catch these subtle moments and decisions.


What the drift actually looks like

It can be one rushed decision, one difficult conversation postponed because the timing never quite felt right. One more problem solved personally instead of delegated, because solving it yourself takes eleven minutes and coaching somebody else through it takes an hour you genuinely don't have. One more week spent reacting rather than thinking.


Six months of that and you're leading in a way you never chose. Simply on autopilot.



And your team is learning how to lead by watching you, not from what you say about leadership but from what you do at four o'clock on a rough Thursday.


Naming it is the first useful thing

I said in the original version of this piece on LinkedIn that naming it matters more than pretending it isn't there, and I still think that's the most important line.


There is a particular kind of relief in discovering that the thing you assumed was a private inadequacy is actually a structural feature of the job you hold. Most of the senior leaders I speak to have never said any of this out loud to another person. Not once. They assume everyone else has it handled.


They don't. You are describing the standard condition of the role.


What you can do about it

There are three things worth trying, in increasing order of effort.


The first is to say it to one person, not in order to solve it but simply to stop it being a secret. The relief is wildly disproportionate to the effort involved, and it's the only item on this list that costs you nothing.


The second is to protect one hour and then defend it the way you'd defend a board meeting. What am I actually optimising for, what am I avoiding, and what did I decide by default this month. Most leaders find this hour is the first thing to go when things get busy, which is exactly backwards.


The third is to get a thinking partner who has been in the room, meaning somebody with no stake in your organisation's politics, no agenda about your next move, and enough commercial experience that you don't spend the first twenty minutes explaining the context.


That last one is the work I do, so read it with appropriate scepticism! The underlying point stands regardless of who you get it from, which is that the doubt needs somewhere to go, and the higher you climb the more deliberately you have to build that somewhere, because it will not appear on its own.


The part worth remembering

The loneliness of senior leadership isn't about people, and most of the leaders I know are surrounded by people they genuinely like. It's about accountability, and about being the one place where it stops.


That's real, it's not a sign that anything has gone wrong, and it's far more common than the polished exteriors around you would ever suggest.


You're not the only one in the building carrying it. You're just the only one who knows you are.


Caroline MacPhail, Executive Coach and Mentor

Caroline MacPhail is an executive coach and mentor. She spent 20 years at ALDI, including as Managing Director in Australia, where she led a $450m business and 850 people. She now works with senior commercial leaders on leading by design rather than by default.

Executive Coach and Mentor
By Caroline MacPhail August 28, 2026
Two decades of senior leadership at ALDI produced twenty lessons. Sorted properly, they turn out to be five decisions every leader is making whether they know it or not.

I coach leaders at organisations including


Woolworths · Coles · Jaycar · Pet Circle · Lounge Lovers · Diebold Nixdorf

Better leadership starts with better thinking.

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